- The purchased products will be delivered to the address indicated by the Customer in the Order. For shipments within the Italian borders the delivery will take place within 24/48 hours; for shipments in the countries of the European Union the delivery will take place within 4 days; for extra shipments and the delivery will take place approximately after 7 days from the order.
- The delivery times indicated by ITALTREND srls must be considered as purely indicative and a delay with respect to them, or any delivery made with subsequent fractional shipments do not entitle the Customer to the refusal of the delivery and the request for compensation or indemnification.
- The shipment is charged to ITALTREND srls for orders within the Italian borders and for the countries of the European Union. For orders outside the EEC will be asked a contribution for shipping costs of an amount of 20 euro
- With regard to deliveries requested in countries outside the European Union, any customs import charges will be charged to the recipient. The Customer is therefore invited to contact the customs authorities of his country in advance to verify the costs and any import limits.
At the time of delivery of the products, the customer is required to check:
- that the number of packages delivered corresponds to that indicated in the transport document.
- that the packaging is intact, not damaged, nor wet or otherwise altered, even in the closing materials (adhesive tape or metal straps).
- Any damage to the packaging and/ or the product or the mismatch of the number of packages or indications, must be immediately detected, with a specific indication on the delivery document of the product to be returned to the courier.
- Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, in the manner provided in this document.
Prices and payment methods
The prices shown on the site are inclusive of taxes and IVA. Any shipping costs or payment costs are in any case communicated in advance to the Customer through the site or these Conditions.
- Bank transfer: In case of purchase by bank transfer, the bank details for the payment will be displayed. The shipment of the goods will take place only upon actual receipt of the payment in the bank.
- Paypal: For the payment can be used by the customer the Paypal circuit according to the specific methods of the same.
- Credit card: in case of purchase of goods with Credit Card payment method, the transaction can be made through the secure server Paypal or other secure server chosen by ITALTREND srls.
In no case and at any stage of the payment ITALTREND srls will be able to know the information related to the Customer’s credit card, transmitted via secure connection directly to the website of the bank that manages the transaction. No database of ITALTREND srls will retain such data and therefore in no case will ITALTREND srls be held responsible for any fraudulent and undue use of credit cards by third parties at the time of payment.